Frequently Asked Questions
Everything you need to know about your order and our collections.
How long will it take for my order to ship?
Standard shipping typically takes 3-5 business days for processing, while delivery times vary by location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain limited-edition tour merchandise may be final sale.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally follows a standard unisex fit, but we recommend measuring a favorite garment at home and comparing it to our charts for the best fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 1 hour of purchase by contacting our support team, though it is not guaranteed if the order has already reached the packing stage.